Privacy Policy

1. Information We Collect

We may collect the following categories of information when you use our website or services.

Personal Information

Information you voluntarily provide to us, including:

• Name
• Date of birth
• Email address
• Phone number (if provided)
• State or location at the time of testing
• Payment information

Testing Data

Information generated during the ADHD attention testing process, including:

• Test date and time
• IVA-2 performance metrics
• Attention and response-control scores
• Validity indicators
• Generated testing reports

Technical Information

When you use our website, we may automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Pages visited
• Cookies and analytics data

This information helps us improve website functionality and user experience.

2. How We Use Your Information

AltaLumé may use your information for the following purposes:

• To provide computerized attention testing services
• To generate and deliver testing reports
• To communicate with you regarding your test results or service inquiries
• To verify identity and maintain testing records
• To process payments
• To maintain system security and prevent fraud
• To comply with legal and regulatory obligations

Testing results are provided solely for informational purposes and are intended to be reviewed by your personal healthcare provider as part of a comprehensive evaluation.

3. Health Information and HIPAA

Certain information collected through our testing services may be considered health-related information.

AltaLumé maintains administrative, technical, and physical safeguards designed to protect the confidentiality and security of this information in accordance with applicable privacy laws and industry standards.

However, AltaLumé's ADHD testing service does not constitute medical diagnosis, treatment, or clinical care.

4. How We Share Information

AltaLumé does not sell personal information.

We may share information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist with:

• Website hosting
• Payment processing
• Data storage
• Testing software platforms
• Analytics services

These vendors are required to protect your information and use it only for authorized purposes.

Legal Compliance

We may disclose information if required to:

• Comply with applicable laws or regulations
• Respond to lawful requests by public authorities
• Enforce our Terms of Service
• Protect the rights or safety of users or others

5. Data Retention

AltaLumé retains testing records and associated information for a period consistent with applicable laws and operational requirements.

Testing records may be retained for several years in order to:

• Provide copies of reports upon request
• Maintain testing integrity
• Comply with regulatory obligations

After this period, records may be securely deleted or anonymized.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, loss, misuse, or alteration.

Despite these protections, no internet-based system can be guaranteed to be completely secure. Users should take precautions when transmitting personal information online.

7. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Improve website performance
• Analyze user activity
• Enhance user experience

Users may adjust browser settings to disable cookies, though some website features may not function properly without them.

8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Request access to your information
• Request correction of inaccurate information
• Request deletion of certain data where permitted by law